Welcome to the Frequently Asked Questions page. Here we address the most common setup questions and operations regarding E-Downloader and Data Sniper scraper tools.
If you cannot see the extension after loading unpacked, make sure you selected the inner directory that contains manifest.json, not the outer ZIP container folder.
Unzip the downloaded extension ZIP package first on your system.
Open Google Chrome and navigate to chrome://extensions.
Ensure the 'Developer mode' toggle is turned ON at the top right.
Click 'Load unpacked' and select the unzipped directory containing the manifest.
You can query the client status and active subscription licenses using our REST endpoints:
If you are facing other configuration issues, our development team is standing by.
GET IN TOUCH